Privacy Policy

Introduction

Umrah Plus (referred to as "we" or "the company") respects your privacy and is committed to protecting your personal data. This Privacy Policy aims to explain how we collect, use, and protect your personal information when you use our application and website (collectively referred to as "services").

Information Collection

1. Information We Collect:

  • Personal Information: Includes name, email address, phone number, and address.
  • Payment Information: Credit card details or bank account information (processed through secure payment providers).
  • Usage Information: Data about how you use our services, such as pages visited, interactions within the app, and preferences.
  • Device Information: Data about the devices you use to access our services, including IP address, browser type, and operating system.

Use of Information

1. How We Use Your Information:

  • Service Improvement: To enhance the functionality of the application and website and provide a better user experience.
  • Communication: To send updates, notifications, and promotional offers.
  • Security: To ensure the security and reliability of our services and to prevent fraudulent activities.
  • Analysis: To analyze the usage of services and generate statistical reports.

Information Sharing

1. Parties with Whom We Share Information:

  • Service Providers: Such as payment processors, shipping companies, and marketing partners. All service providers are bound to protect your data and not use it for any other purpose.
  • Legal Authorities: When required by law or to protect our legal rights.

Protection of Information

1. Security Measures: We use a variety of security measures to protect your data from unauthorized access, use, or disclosure. These measures include data encryption, access controls, and regular security audits.

Your Rights

1. Access and Update: You can access and update your personal information at any time through your account settings in the application or website.

2. Delete Account: You can request the deletion of your account and personal information by contacting customer service. We will process your request as soon as possible in accordance with applicable laws.

Changes to the Privacy Policy

1. Policy Updates: We reserve the right to update this Privacy Policy from time to time. Updates will be posted on this page, and you will be notified of any material changes via email or through an in-app notification.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

  • Email: [umrahplus.info@gmail.com]
  • Phone: [0554254730]
  • Address: [Kingdom of Saudi Arabia - Eastern Province - Al-Khobar]